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Question:

The primary driver(s) behind the demand for continual quality improvement is / are:
  1. the government cost improvement reports that have created widespread public interest in quality
  2. the prevalence of media reports on quality circles and other quality improvement techniques
  3. the need to both reduce costs and ensure consistency in the performance of products and services
  4. B and D
  5. an increase in the number of projects being worked






Q2. Mistake proofing of process is done in the ______________ stage of DMAIC.

  1. Define
  2. Measure
  3. Improve
  4. Control
Correct Answer

Q3. A company wants to measure the length of a fan as a part of its quality control exercise. The type of data collected will be:

  1. Variable
  2. Attribute
  3. Cannot be determined
  4. None of the above
Correct Answer

Q4. Factory A produces 100 pieces of wooden legs used in manufacturing tables in 1 hour. The factory in total works for 3 hours. The quality manager decided to check the quality of the output by measuring the length of the legs (in cms). He decides to collect three samples (one for each hour). The sample size for each sample is fixed at 5. The data collected is present in the following table: Leg 1 Leg 2 Leg 3 Leg 4 Leg 5 Sample 1 10.2 10.5 9.8 9.7 10.3 Sample 2 10.4 9.9 10.1 10.2 9.8 Sample 3 9.9 9.8 10.2 10.1 10.4 What is the mean and range of leg length in sample 1?

  1. Mean=10.3;Range=.3
  2. Mean=10.1;Range=.8
  3. Mean=10.2;Range=.6
  4. Mean=9.9;Range=.5
Correct Answer

Q5. The basic assumption of calculating the control limits based on average sample size (for a p chart) will ______________ from/as those previously observed.

  1. Greatly differ
  2. Will be exactly the same
  3. Not greatly differ
  4. None of the above
Correct Answer

Q6. Ease of repair is associated with ______________ dimension of quality.

  1. Serviceability
  2. Performance
  3. Durability
  4. Perceived Quality
Correct Answer

Q7. reliability is the degree to which a unit of equipment performs its intended function under ______________ for ______________ of time.

  1. specified conditions; specified period
  2. any condition; specified period
  3. specified conditions; all periods
  4. any condition; any period
Correct Answer

Q8. For a process which is six sigma complaint, the percentage of products within specifications is:

  1. 95.20%
  2. 99.73%
  3. 99.10%
  4. 96.78%
Correct Answer

Q9. When errors that affect quality are discovered, the procedure to improve the situation should be to ______________.

  1. all of the above
  2. identify the specific error
  3. correct the specific error
  4. determine the root causes of the error
  5. correct the root cause of the error
Correct Answer

Q10. During experimental design, a variable is defined as:

  1. Treatment
  2. Factor
  3. Variance
  4. None of these
Correct Answer








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